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Politique d’expédition

Shipping Policy

Last updated: October 2025

1. Delivery Area

Kencosmetics delivers all over Lebanon through trusted local courier partners.


2. Delivery Time

Orders are processed within 1 working day and delivered within 2–3 working days (excluding Sundays and public holidays).


3. Delivery Fees

A flat rate of $4–$5 applies for all deliveries across Lebanon, depending on your location.
Final delivery costs will be shown at checkout before confirming your order.


4. Order Processing

Once your order is confirmed, you will receive an email or message confirmation with your order details.
Please ensure your contact information and delivery address are correct to avoid delays.


5. Delays and Exceptions

Delivery times may vary during holidays, high-demand periods, or unforeseen circumstances (weather, road closures, etc.).
If your package is delayed, our team will contact you to update the expected delivery date.


6. Contact Information

For any shipping-related questions, please reach out to:
📧 info@kencosmetics.com
📞 +961 81 070 044